Customers for Life Book [PDF] Download

Download the fantastic book titled Customers for Life written by Carl Sewell, available in its entirety in both PDF and EPUB formats for online reading. This page includes a concise summary, a preview of the book cover, and detailed information about "Customers for Life", which was released on 01 July 2009. We suggest perusing the summary before initiating your download. This book is a top selection for enthusiasts of the Business & Economics genre.

Summary of Customers for Life by Carl Sewell PDF

In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten Commandments of Customer Service” apply to today’s world. Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original Customers for Life. A lively, down-to-earth narrative, it set the standard for customer service excellence and became a perennial bestseller. Building on that solid foundation, this expanded edition features five completely new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years. Sewell focuses on the expectations and demands of contemporary consumers and employees, showing that businesses can remain committed to quality service in the fast-paced new millennium by sticking to his time-proven approach: Figure out what customers want and make sure they get it. His “Ten Commandants” provide the essential guidelines, including: • Underpromise, overdeliver: Never disappoint your customers by charging them more than they planned. Always beat your estimate or throw in an extra service free of charge. • No complaints? Something’s wrong: If you never ask your customers what else they want, how are you going to give it to them? • Measure everything: Telling your employees to do their best won’t work if you don’t know how they can improve.


Detail About Customers for Life PDF

  • Author : Carl Sewell
  • Publisher : Crown Currency
  • Genre : Business & Economics
  • Total Pages : 241 pages
  • ISBN : 0307567311
  • PDF File Size : 7,6 Mb
  • Language : English
  • Rating : 5/5 from 1 reviews

Clicking on the GET BOOK button will initiate the downloading process of Customers for Life by Carl Sewell. This book is available in ePub and PDF format with a single click unlimited downloads.

GET BOOK

Customers for Life

Customers for Life
  • Publisher : Crown Currency
  • File Size : 25,6 Mb
  • Release Date : 01 July 2009
GET BOOK

In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten

Customers for Life

Customers for Life
  • Publisher : Currency
  • File Size : 43,8 Mb
  • Release Date : 19 November 2002
GET BOOK

In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten

Customers for Life

Customers for Life
  • Publisher : Createspace Independent Publishing Platform
  • File Size : 51,5 Mb
  • Release Date : 14 July 2017
GET BOOK

Happy customers are repeat customers. In Customer Success for C# Developers, author Ed Freitas frames software developers as an essential part of providing exemplary customer service, whether they're part of

Clients for Life

Clients for Life
  • Publisher : Simon and Schuster
  • File Size : 39,9 Mb
  • Release Date : 21 February 2001
GET BOOK

Finally, the book that all professionals frustrated with fleeting client loyalty and relentless price pressure have waited for -- the first in-depth, client-tested guide to developing lasting business relationships. What

Hispanic Customers for Life

Hispanic Customers for Life
  • Publisher : Paramount Market Publishing
  • File Size : 29,6 Mb
  • Release Date : 29 March 2024
GET BOOK

Isabel Valdes' most recent book features a completely new analysis of Latino segments, based on how long Latinos have lived in the U.S. culture. These new segments provide an

The Art of Selling to the Affluent

The Art of Selling to the Affluent
  • Publisher : John Wiley & Sons
  • File Size : 54,8 Mb
  • Release Date : 14 December 2010
GET BOOK

This insightful book shows salespeople how to meet the needs of affluent clients from the initial contact, to the sales presentation, to providing the level of service and quality they

Fundamentals of Selling

Fundamentals of Selling
  • Publisher : Irwin/McGraw-Hill
  • File Size : 21,6 Mb
  • Release Date : 01 July 2003
GET BOOK

Includes practical tips and business-examples gleaned from years of experience in sales with Colgate, Upjohn, and Ayerst and from the author's sales consulting business. This book focuses on improving communication